Haley
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Activity overview
Latest activity by Haley-
Haley created an article,
What is the cloud membership?
The cloud membership is unlimited cloud storage for all images in your account. This will be all the photos we take of your items when you send the box in as well as any photos you upload to your a...
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Haley created an article,
Where can I find the free box codes that come with my VIP membership?
If you are a VIP member, you get 2 free boxes per year. To find your promo codes for the free boxes, log in to your account and go to the "Account Details" tab. Your codes will be listed in the mem...
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Haley created an article,
How do I send in my box?
When you are ready to return your Artkive box, attach the prepaid UPS return label overtop the label the box arrived with. Make sure you have included the art you want in your book(s) and your orde...
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Haley created an article,
How much does it cost to do digital images only?
Digital Images are included with all book purchases, but you can also order just the digital images on their own. We will professionally photograph and edit each piece of artwork you send, and uplo...
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Haley created an article,
How much do mosaics cost?
Our 26" x 26" mosaic frame featuring 25 pieces of art costs $189 for the frame & shipping when you also order a book.If you are ordering a mosaic without a book or using different images for the mo...
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Haley created an article,
What is the one time download option in checkout?
There are a few storage options offered for the images that will be produced from your order. The one time digital download option means you will have the ability to bulk download your images from ...
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Haley created an article,
How can I update my address?
To update your home address, please visit https://account.artkiveapp.com/address and log in using the email address used to place your order. Edit and save your current address. Please note, this...
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Haley created an article,
Is the book customizable?
You will be able to choose a cover, add captions and change the order of the pages when you review your book proof online before you approve it for print.
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Haley created an article,
Will I have time to review my book after completing payment?
There is no deadline to approve your book for print and your book will not print until you approve it. Once your order is paid, we will finalize your images and create your book proof. You will get...
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Haley created an article,
What is the final payment invoice?
The final payment invoice is based on the number of pieces you send and how many books/mosaics you want. The final payment covers professionally photographing and editing each individual piece, bui...